ELIRI support

ELIRI is in a private alpha. If something is off, tell us — that is what the alpha is for.

Contact

Email support@eliriapp.com. Say which phone you are on and roughly what you did before it went wrong. Do not include screenshots that show other people, and never send anything from your phone's storage or settings — we will not ask for it.

For anything about your data, privacy@eliriapp.com.

The app does not open, or shows "ELIRI hit a snag"

• Close ELIRI fully and open it again. The snag screen offers Try again; if it keeps failing, closing and reopening is the honest fix.
• An accepted mission is saved on the device and survives a force-quit; nothing you did is lost by reopening.
• If it still will not open, email us with the phone model and OS version. Crash reports reach us automatically without any text from you (see the privacy notice).

Surprise notifications

• ELIRI schedules at most one surprise at a time, on the device, within the rhythm you chose. There is no server sending pushes.
• Not getting any? Check the phone's notification permission for ELIRI, and the rhythm on When ELIRI shows up. A surprise you ignore counts, and ELIRI backs off rather than repeating itself.
• Too many? Choose a lighter rhythm; ELIRI will not argue.

Deleting your data

ELIRI → ELIRI & YOU → Delete everything. Two taps to confirm. What it removes, what it cannot reach, and what to do if you can no longer open the app: delete your data.

Privacy

What ELIRI keeps and where — written from the code, not a template: privacy notice.

About the alpha

• iOS builds arrive through TestFlight and Android builds as direct APKs; both are invitation-only.
• Screen Time is off in the alpha. It is not something you can turn on yet.
• Missions are a fixed catalogue for now. If one is wrong for where you live or who you are, tell us which — the mission's first line is enough.